Besides having more system resources, a good reason why you may get your own hosting server and use it instead of a shared hosting plan is that you could install and run a large selection of software. With a shared account, you can use applications, which don't need root access and aren't set up server-side, so if you require certain software for your web sites, you cannot set it up on a shared server. This isn't the case with a server of your own in which you are able to install everything you want. The downside is that you may not have much experience and taking care of your own hosting server is more complicated that managing a shared web hosting account where the company takes care of the majority of things. That's why we offer an additional service for our server packages called Installation & Troubleshooting and you may reap the benefits of it any time that you encounter any difficulties with the management of your machine.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server solutions which we offer and you can add it either during the signup or anytime later on using your billing CP. It includes one hour of custom work on your hosting server, so our administrators will be able to aid you with software installation or setup. They can also troubleshoot any piece of software that you have already installed in case it does not work, so you'll not have to waste time to figure out what's wrong since they can assist you in a very quick and professional way. Since this is a one-time upgrade, you could get it only if you need it and if a particular task takes a shorter period, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is helpful if you cannot do something yourself or in case you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a certain task.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any of the Linux dedicated servers which we offer at any time that you need it. If you need some custom work from our administrators as soon as your web server is ready, you could get the upgrade during the hosting server signup procedure, or if you need something to be performed later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes one hour of work from our administrators on your hosting server, so if you face any problems to install a third-party software or some application gives errors and does not work the way it ought to, our professionals will be able to help you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect if you don't have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it provides.