Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Hosting Control Panel you’ll find a comprehensive Help section featuring loads of help articles and frequently asked questions. They are answered by our support team of competent techs. Simply type in your question and our smart software will provide you with the most appropriate answer.

  • Top quality support service

  • How–To Video Clips

  • For people who’d rather find out how to tackle a regularly experienced problem by watching an instructional video clip, we have added a compilation of video tutorials to our Hosting Control Panel. All the video lessons are very short and simple to grasp. They offer visual demonstrations of various web site administration procedures.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 support service with a sixty–minute response time guarantee. Our team of well–trained support engineers will be at your disposal to respond to all the inquiries that you may have. During non–busy periods, a response will be given in even less than twenty minutes.